Today’s increasingly demanding consumers expect to have their transactions processed quickly and easily – wherever they are. Be it checking in and out of a hotel or booking a table online, ordering food via a mobile device or at the counter of a fast-food restaurant – customers expect a smooth, seamless experience. As a leading local provider of managed services and support services, USI can simplify the day-to-day management of your Retail, Medical, Financial, Travel and Hospitality industry solutions.
Our strategic team of certified professionals have the experience to support our extensive portfolio and the flexibility to go wherever your business opportunities take you. As your managed services partner, USI Services enable seamless, successful customer interactions every time.
Why Choose Us?
- Refined Integration Process
- Installation Guides
- Increased System Availablity & Performance
- Troubleshooting Made Easy
- Direct On-Line Access Via 24/7
- Instant Incident Status Report
- Comprehensive performance reporting
USI offers an easier, more efficient way to manage your technology infrastructure. Providing you with direct on-line access to USI’s worldwide support infrastructure, this web-based tool puts USI’s support capabilities at your fingertips. Information that you previously tracked down over the phone is now conveniently available 24 hours a day, seven days a week, all at the click of a mouse.
USI professionals will create robust, scalable and extensible solutions that support your business goals and drive value. USI Design Services provide solution, architecture and network design that will differentiate your customer experience from your competition’s, integrate multiple service channels and transform your business.
Our custom built systems are built to last in tough environments such as harsh conditions in amusement parks, arenas and fast-food outlets. Regular preventative maintenance keeps wear and tear to a minimum and protects your investment while reducing downtime.
USI knows the importance of preserving a reliable information security infrastructure. We maintain that the privacy, accessibility, and integrity of data and information, as it applies to our technology and enterprise solutions, is protected to the highest degree.
Integration Services is a team focused on providing customer-driven solutions. Our Major Account Program provides project management, consultation, installation, technical services and on-site training. Together with the customer, our team works to understand and integrate the full potential of USI products to meet the organizational and business requirements of the client.
Professional Services provides an array of services to enable USI to provide a total IT system solution for its customers. Today’s increasingly sophisticated customers demand more than system functionality from their POS,CCTV,PBX,AUDIO vendor.
USI provides integrated, end-to-end solutions to the hospitality and retail industries. All our solutions, including integrated front office, back office, central and web-based solutions, are designed to optimize and streamline workflows, improve customer service, and increase the bottom line.